Association of City Retired Employees

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Health Insurance

Welcome! We are pleased to have you visit or healthcare web page where you can learn about your Health Insurance and other Insurances provided by the City of Memphis to the Retirees. We all have a common mission here at ACRE…. to serve you and keep you informed concerning your Insurance benefits in Memphis, Shelby County, and the surrounding areas, including East Tennessee, Mississippi, and Arkansas. If you have any questions, please feel free to contact us anytime.

-Philip Funderburk, Healthcare Chairman

For Health Care questions email healthcare@acrememphis.org

Insulin savings through Part D Senior Savings Model

Starting January 1, 2021, you may be able to get Medicare drug coverage that offers broad access to many types of insulin for no more than $35 for a 30-day supply. You can get this savings on insulin if you join a Medicare drug plan or Medicare Advantage Plan with drug coverage that participates in the insulin savings model. This model lets you choose among drug plans that offer insulin at a predictable and affordable cost.

Find a plan that offers this savings on insulin in your state. You can also filter and compare participating plans to help you find the plan that’s right for you. You can join during Open Enrollment (October 15-December 7, 2020).

Things to know

-Part D may cover these:

-Insulin

Certain medical supplies used to inject insulin, like syringes, gauze, and alcohol swabs

However, if you use an external insulin pump, insulin and the pump may be covered as durable medical equipment (DME) under Part B. If you live in certain areas of the country, you may have to use specific pump suppliers for Medicare to pay for an insulin pump.

Insulin Costs for Beneficiaries

Insulin-Costs-for-BeneficiariesDownload

Type of Insulins Covered under Part D Senior Savings Model

508_National-Drug-Code-NDC-List-8-17-20Download

City of Memphis Benefits Office:

2714 Union Ave Extended 4th Floor, Suite 100 Memphis, TN 38112

1-866-543-4367 Toll Free

901-636-6800 Main

901-636-6478 Fax

City of Memphis Employee Wellness Clinic:

1520 Union Avenue Memphis, TN 38104

901-276-2410

Hours of Operation: Monday & Friday 8am to 4pm Tuesday, Wednesday, & Thursday 11am to 7pm

Any retiree who was on the city’s health insurance as of October 2014 is in fact allowed to go to the Employee Clinic free of charge. This applies to dependents of those retirees as well. The clinic has a list of retirees who are eligible to use the clinic.

If you have any questions, please let us know.

Important Contacts Retirees

Benefit/VendorPhone Number/Website/EmailRole
Oracle Fusion Help Desk901-636-6100Set up self-service account
General Wellness901-636-6800
http://www.totalrewards.memphistn.gov
Assists with resolving issues related to wellness rewards and perks
Employee Healthcare901-636-6800
benefitsquestions@memphistn.gov
Administers the enrollment process for employee healthcare
Retirement & Disability Services901-636-6800
retirementquestions@memphistn.gov
Administers the enrollment process for retirement and disability insurance
Pension & Retirement Pay and Calculations Pension Payroll901-636-6661
payroll-finance@mempthistn.gov
Final Pension Calculation
Pension Payment DROP payout
Final Pay calculations and payout
Retirement Check 60 days
Retiree Exchange Via Benefits Medicare1-866-201-0367
http://my.viabenefits.com/memphis
Pays HRA claims for participants not on City Insurance
Contacts with provider/preferred plans
Supports retiree communications.
Manages employer subsidy via health reimbursement account (HRA)
Via Benefits Pre-651-866-201-0467
http://marketplace.viabenefits.com/memphis
Same As Above
Medical
BCBS of Tennessee
1-888-796-0609
http://www.bcbst.com
Pays claims
Issues insurance cards
Assists with resolving claims issues
Pharmacy
BCBS of Tennessee
1-888-796-0609
http://www.bcbst.com
Pays pharmacy claims
Assists with resolving claim issues
Dental
BCBS of Tennessee
1-888-796-0609
http://www.bcbst.com
Pays dental claims
Assists with resolving claim issues
Vision
BCBS of Tennessee
1-877-342-0737
http://www.bcbst.com
Pays vision claims
Assists with resolving claim issues
Deferred Compensation
MassMutual Financial Group
1-800-743-5274
david.bennett@massmutual.com
amaness22@massmutual.com
Review account to determine retirement readiness
Pre- and post-retirement distribution options
Health Equity1-888-796-0609
http://my.healthequity.com/login.aspx (Use city email for login)
Pays HRS & FSA claims for participants on City Insurance
Social Securityhttp://socialsecurityoffices.info/city/tn-memphis
1-866-331-6386
Pays Social Security benefits
Medicarehttp://medicare.gov
1-800-633-4227
Provides medical coverage for senior citizens age 65 and over

Medicare & You 2021

z-10050-Medicare-and-You_2021Download

Get Vaccinated

FLU-Get-VaccinatedDownload

FLU Antiviral

FLU-AntiviralDownload

Coverage Gap

2018-July-1-City-Policy-change-on-Donut-Hole380Download

Catastrophic Coverage Via Benefits

Catastrophic-Coverage-OneExchangeDownload

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