Welcome! We are pleased to have you visit or healthcare web page where you can learn about your Health Insurance and other Insurances provided by the City of Memphis to the Retirees. We all have a common mission here at ACRE…. to serve you and keep you informed concerning your Insurance benefits in Memphis, Shelby County, and the surrounding areas, including East Tennessee, Mississippi, and Arkansas. If you have any questions, please feel free to contact us anytime.
-Philip Funderburk, Healthcare Chairman
For Health Care questions email healthcare@acrememphis.org
2024 Open Enrollment is Now open through November 30th.
MANDATORY ENROLLMENT IF YOU HAVE BCBS insurance or their dental and vision, or if you have the $5k life insurance. If any of your contact information changed this is a great way to update that as well.
For questions call 901-636-6800
Click the link below to start your open enrollment process today. http://www.totalrewards.memphistn.gov
Insulin savings through Part D Senior Savings Model
Starting January 1, 2021, you may be able to get Medicare drug coverage that offers broad access to many types of insulin for no more than $35 for a 30-day supply. You can get this savings on insulin if you join a Medicare drug plan or Medicare Advantage Plan with drug coverage that participates in the insulin savings model. This model lets you choose among drug plans that offer insulin at a predictable and affordable cost.
Find a plan that offers this savings on insulin in your state. You can also filter and compare participating plans to help you find the plan that’s right for you. You can join during Open Enrollment (October 15-December 7, 2020).
Things to know
-Part D may cover these:
-Insulin
Certain medical supplies used to inject insulin, like syringes, gauze, and alcohol swabs
However, if you use an external insulin pump, insulin and the pump may be covered as durable medical equipment (DME) under Part B. If you live in certain areas of the country, you may have to use specific pump suppliers for Medicare to pay for an insulin pump.
Insulin Costs for Beneficiaries
Type of Insulins Covered under Part D Senior Savings Model
City of Memphis Benefits Office:
2714 Union Ave Extended 4th Floor, Suite 100 Memphis, TN 38112
1-866-543-4367 Toll Free
901-636-6800 Main
901-636-6478 Fax
City of Memphis Employee Wellness Clinic:
1520 Union Avenue Memphis, TN 38104
901-276-2410
Hours of Operation: Monday & Friday 8am to 4pm Tuesday, Wednesday, & Thursday 11am to 7pm
Any retiree who was on the city’s health insurance as of October 2014 is in fact allowed to go to the Employee Clinic free of charge. This applies to dependents of those retirees as well. The clinic has a list of retirees who are eligible to use the clinic.
If you have any questions, please let us know.
Important Contacts Retirees
| Benefit/Vendor | Phone Number/Website/Email | Role |
|---|---|---|
| Oracle Fusion Help Desk | 901-636-6100 | Set up self-service account |
| General Wellness | 901-636-6800 http://www.totalrewards.memphistn.gov | Assists with resolving issues related to wellness rewards and perks |
| Employee Healthcare | 901-636-6800 benefitsquestions@memphistn.gov | Administers the enrollment process for employee healthcare |
| Retirement & Disability Services | 901-636-6800 retirementquestions@memphistn.gov | Administers the enrollment process for retirement and disability insurance |
| Pension & Retirement Pay and Calculations Pension Payroll | 901-636-6661 payroll-finance@mempthistn.gov | Final Pension Calculation Pension Payment DROP payout Final Pay calculations and payout Retirement Check 60 days |
| Retiree Exchange Via Benefits Medicare | 1-866-201-0367 http://my.viabenefits.com/memphis | Pays HRA claims for participants not on City Insurance Contacts with provider/preferred plans Supports retiree communications. Manages employer subsidy via health reimbursement account (HRA) |
| Via Benefits Pre-65 | 1-866-201-0467 http://marketplace.viabenefits.com/memphis | Same As Above |
| Medical BCBS of Tennessee | 1-888-796-0609 http://www.bcbst.com | Pays claims Issues insurance cards Assists with resolving claims issues |
| Pharmacy BCBS of Tennessee | 1-888-796-0609 http://www.bcbst.com | Pays pharmacy claims Assists with resolving claim issues |
| Dental BCBS of Tennessee | 1-888-796-0609 http://www.bcbst.com | Pays dental claims Assists with resolving claim issues |
| Vision BCBS of Tennessee | 1-877-342-0737 http://www.bcbst.com | Pays vision claims Assists with resolving claim issues |
| Deferred Compensation MassMutual Financial Group | 1-800-743-5274 david.bennett@massmutual.com amaness22@massmutual.com | Review account to determine retirement readiness Pre- and post-retirement distribution options |
| Health Equity | 1-888-796-0609 http://my.healthequity.com/login.aspx (Use city email for login) | Pays HRS & FSA claims for participants on City Insurance |
| Social Security | http://socialsecurityoffices.info/city/tn-memphis 1-866-331-6386 | Pays Social Security benefits |
| Medicare | http://medicare.gov 1-800-633-4227 | Provides medical coverage for senior citizens age 65 and over |
Medicare & You 2021
Get Vaccinated
FLU Antiviral
Coverage Gap
Catastrophic Coverage Via Benefits
